Real problems. Real solutions.

Representative client scenarios showing how Stonebridge turns operational pain into systems that scale.

EQUIPMENT DISTRIBUTION

Regional Distributor: Automated Order Status Reporting

📋 Challenge

This regional equipment distributor operated across 12 locations. Each morning, operations teams manually pulled order status from three separate systems, consolidated the data in a shared spreadsheet, and emailed reports to regional managers.

This daily task consumed 16 hours of admin time per week. Reports were often delayed, occasionally incomplete, and different regions used slightly different metrics—making it hard to compare performance across locations.

🔧 Approach

We designed an automated pipeline that extracted order data from all three systems nightly, unified definitions across regions, and built a real-time dashboard accessible to managers.

  • • Set up cloud warehouse for historical data
  • • Automated daily data refreshes with error alerting
  • • Built region-consistent metrics into the foundation
  • • Trained ops team to maintain pipelines independently

Results

68%

Time reduction

Manual reporting dropped from 16 to 5 hours/week

100%

Data consistency

All regions now use the same definitions

24/7

Real-time access

Managers check dashboards anytime, no email lag

"The dashboard gave us visibility we never had before. No more 'let me check and get back to you'—everyone sees the same numbers."

— Regional Operations Director

Timeline: 12 weeks (Discovery, design, implementation, training)

Technologies: Cloud data warehouse, Python ETL, BI dashboard platform

Team composition: Data engineer, analytics architect, implementation manager

FIELD SERVICE

Multi-Site Operator: Invoice Exception Handling Automation

🚧 Challenge

A multi-site field-service company processed hundreds of invoices daily from jobs at customer locations. When invoices didn't match job records—missing quantities, rate discrepancies, or approvals—they got stuck in manual exception queues.

The finance team spent two days per week on exception routing and rework. On bad days, invoices sat in queue for over 48 hours, delaying payment and frustrating field teams.

🤖 Approach

We built an AI-assisted workflow that automatically categorized exceptions, routed them to the right owner, and flagged critical issues.

  • • Extracted invoice data and compared to job records
  • • AI classification of exception types
  • • Smart routing to field supervisor or finance
  • • Audit trail and approval gates to ensure control
  • • Daily summary reports for management

Results

94%

Time reduction

Exception handling dropped from 2 days to 4 hours

87%

Automation rate

Most exceptions auto-resolved without human touch

3-day

Payment acceleration

Invoices now clear faster, improving cash flow

"We were scared that automation would mean losing control. Instead, we got better control with audit trails, and our people actually have time to do judgment calls when they matter."

— VP of Finance

Timeline: 14 weeks (Discovery, design, implementation, approval gates refinement)

Technologies: Invoice OCR, AI classification, workflow automation platform, audit logging

Team composition: Automation engineer, AI solutions designer, product operations consultant

WHOLESALE & DISTRIBUTION

Specialty Food Wholesaler: Demand Planning Data Completion

📈 Challenge

A specialty food wholesaler managed dozens of product lines across restaurant supply, retail, and direct-to-consumer channels. Weekly demand planning relied on sales forecasts, but many sales records were incomplete or came from manual spreadsheets.

Data completeness ran at 61%. Planning teams couldn't confidently forecast, leading to frequent stock-outs of popular items and excess inventory of slow-movers. Margin pressure mounted as they couldn't optimize mix.

🔌 Approach

We unified sales data across all channels into a central warehouse and added validation rules to catch missing or inconsistent records at source.

  • • Integrated sales feeds from ERP, e-commerce, and channel partners
  • • Built data quality rules for missing fields and outliers
  • • Automated reconciliation of channel-partner data
  • • Created consistent product hierarchies across systems
  • • Exposed clean demand signals to planning systems

Results

94%

Data completeness

Up from 61% baseline

8%

Margin improvement

Better forecast accuracy meant less write-offs

2x

Forecast speed

Weekly planning now takes 6 hours, not 12

"Finally we can see the truth in our numbers. No more guessing whether missing data means no sales or just a bad export."

— Demand Planning Director

Timeline: 16 weeks (including data archaeology, integration, validation build, and forecasting system integration)

Technologies: Cloud data warehouse, Python integrations, dbt data validation, planning platform API

Team composition: Data engineer, data quality lead, analytics architect

Does your business face similar challenges?

Book a working session to explore what's possible for your operations.

Start the conversation